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Contents

  • Cancellation policy
  • Non-refundable bookings
  • Terms and conditions
  • Lease agreement

I: Cancellation Policy This policy defines how to handle cancellations of General Booking

I: Cancellation Policy This policy defines how to handle cancellations of General Booking

  • If cancelled or modified up to 30 days before date of arrival, no fee will be charged.
  • If cancelled or modified later, 35% percent of the total reservation will be charged.
  • In case of no-show, the total price of the reservation will be charged.
  • In all other circumstances whereby a prepayment % has been agreed to by both parties and paid at time of
  • booking or anytime thereafter, the prepayment is non-refundable.

 

II: Non-refundable bookings, offers and coupon codes

Whereby a user selects a non-refundable rate and OR, purchases an offer and OR makes use of Coupon codes that may be sent through our preferred client email program, the policy to follow is:

If cancelled, modified or in case of no-show, the total price of the reservation will be charged. This amount is NON-REFUNDABLE.

III: Terms and Conditions

Non-refundable bookings charged full price upon booking. This amount is NON-REFUNDABLE.

Cancellation Policy This policy defines how to handle cancellations of General Booking.

  • If cancelled or modified up to 30 days before date of arrival, no fee will be charged.
  • If cancelled or modified later, 35% percent of the total reservation will be charged.
  • In case of no-show, the total price of the reservation will be charged.
  • In all other circumstances whereby a prepayment % has been agreed to by both parties and paid at time of booking, the prepayment is non-refundable even if the prepayment is the full amount as in case of the Non-refundable rate bookings. Any outstanding balances due for the reservation shall be paid 30 days before arrival or on arrival which ever comes first.

Non-refundable rates, offers and coupon codes

Whereby a user selects a non-refundable rate and OR, purchases an offer and OR makes use of Coupon codes that we may send out through our preferred client email program, the policy followed is: If cancelled, modified or in case of no-show, the total price of the reservation will be charged.

Check-in

  • Check-in is between 14:30 and 22:00.
  • Checking in after 22:00 is considered as late check in and a €20 fee applies.
  • Check-in after 1:30am incurs €50 fee

Checkout

  • Checkout is between 7 and 10am.
  • Please inform us earlier if you intend to leave during the night.
  • We always meet guests prior to their departure to ensure a satisfactory stay.
  • The client shall inform the lessor of their time of departure so that checkout shall be arranged at any mutually agreeable time and property inspected prior to departure.
  • Vacating the property without notifying and meeting the lessor for inspection of the property shall constitute breach of this agreement and forfeit the damage deposit in full and lessee shall be liable to any other damages found on the premises.
  • Should you desire additional housekeeping during your stay, this is possible at a fee of €40.
  • Supplementary bath towels may be had for €1.50 each.

Late night disturbance fee:

  • Should we need to call at the apartments between 23:00 and 07:00 for reasons other than check-in and in particular due to negligence of the guest or any other circumstances which responsibility does not fall within our remit, a late night disturbance fee of €75 applies and shall be debited from the damage deposit.

Children and Extra Bed Policy

  • This policy defines the possibility of accommodating children and the availability of extra beds.
  • All children are welcome. One child under 3 years stays free of charge in a child’s cot/crib.
  • The maximum number of children’s cots/cribs in an apartment is 1.
  • The maximum age of children that can stay for free in an apartment is 3 years of age.

Email confirmation

  • Clients should inform the Accommodation prior to their arrival the estimated time they plan to check in.
  • Please note that if you are taking a bus, your arrival time at the property may be late.
  • We kindly ask you to inform us how you plan to travel so that we may take this into consideration.
  • Cab service is available at a fee.

Utilities Allowance

  • Each customer is provided with a stipulated allowance to cover general utilities usage while at the apartment.
  • Should this allowance be consumed, additional electricity cards of €10 or €20 may be purchased directly from us.

Internet WiFi is available in all areas and is free of charge.

Damages

  • Any damages and breakages during clients’ stay will be charged.
  • A damage deposit of €200 is required at arrival and refunded prior to departure together with a passport copy.
  • We may ask for your credit card details on arrival as a security in case of damages.
  • An inventory is available to confirm the cost of an item.
  • Should an item not be present on the inventory for any reason whatsoever, the cost of its closest replacement will be charged.